How can we help you?

How can we help you?

Whether you’re just starting out or ready to take your business to the next level, we’ll come up with a plan to meet you exactly where you are now and get you where you want to go tomorrow. Below we’ve outline our commonly purchased packages and offerings. Every project begins will our client intake form, then we confirm your project deliverables, provide you with the best suited  digital workbook for your project, deadline and budget – creating a custom package for your business needs and goals. We get to know you, your business and your goals. No surprises. No bullshit. Just results.

Branding
& Strategy

Graphic
Design

Website
Design

Communications Consulting

Marketing Solutions

Coaching & Training

Photography
& Art Direction

Proposals

via our sister company

What we need from you
to successfully START a project together

QUOTE AND CONTRACT

TIMEFRAME: your quote is valid for 30 days. However, we tend to book up at least a couple of months in advance, so if you are committed, we highly recommend you accept the quote so we can secure your spot! Acknowledgment and signing of our design contract and any applicable sub-contracts. Payment consists of a 50% non-refundable deposit at the time of signing our contract. Unless you project is longer/on-going in which case we can have a monthly payment schedule in place. As we book projects several months ahead of time, the deposit ensures that clients are fully committed to working together. If you back out of the project it may result in an empty spot that could have been given to another client.

COMPLETED PROJECT CONTENT QUESTIONNAIRE

TIMEFRAME: within 5 days of project start date and before our booked strategy session. Before we can get started on your project, we need to have the complete content, images or any other relevant information for the project. We will also create a shared Pinterest board so you can show us the aesthetic and feel of your ideal project.

BRAND STRATEGY SESSION AND COMPLETED DESIGN QUESTIONNAIRE

TIMEFRAME: First day of our project. On our first day of working on your brand project we’ll have a 1 hour strategy session. This session digs deep into the WHY of your business. The answers are the base for the project brief. That’s why it’s vital that you go into as much detail as possible and don’t leave anything out. This is how we gain a solid knowledge of your brand, your target audience and what you are hoping for from this project. THERE ARE SOME THINGS YOU NEED

TO HAVE READY TO GO BEFORE SIGNING YOUR CONTRACT

  • Business name

  • Business plan

  • A clear understanding of your target audience

  • High-res images for the project

  • Web or print copy (as applicable)

  • Brand colours and typography (if applicable)

Are we a good match?

It’s a lot more fun working with someone who you feel aligned with, not just in style, but in approach to work and communication style. So, if you disagree with any of these points over below we’re simply not a good fit and that’s OK.

WE’RE A GREAT MATCH, IF:

  • You are ready to take your business and brand to the
    next level.
  • You understand that this is a business investment
  • You’re excited to work with a designer and put your trust in MD Creative and our process
  • You’re prepared to fill out the necessary questionnaire, set up time to meet and review and ultimately be apart of
    the process
  • You’re ready to commit your time to working with our team. While we take on the heavy lifting, we still need information from you at the beginning of the project as well as a regular time commitment for feedback sessions.
  • You love the style of our work: www.mdcreative.ca
  • You are willing to put trust in us to come up with design solutions that make sense to your brand and customer

WE PROBABLY WON’T WORK WELL TOGETHER, IF:

  • You’re not open to new ideas
  • You know exactly what you want the finished piece to look like and want me to follow your every word
  • You do not connect with the styles of my recent work
  • You don’t know who your target audience is
  • You don’t value design as a business investment (like, you don’t get how your website/access to your brand and business makes a big ass difference)
  • You don’t know what your business goals are
  • You don’t have any content ready to go
  • You don’t like to laugh

WE’RE A GREAT MATCH, IF:

  • You are ready to take your business and brand to the
    next level.
  • You understand that this is a business investment
  • You’re excited to work with a designer and put your trust in MD Creative and our process
  • You’re prepared to fill out the necessary questionnaire, set up time to meet and review and ultimately be apart of
    the process
  • You’re ready to commit your time to working with our team. While we take on the heavy lifting, we still need information from you at the beginning of the project as well as a regular time commitment for feedback sessions.
  • You love the style of our work: www.mdcreative.ca
  • You are willing to put trust in us to come up with design solutions that make sense to your brand and customer

WE PROBABLY WON’T WORK WELL TOGETHER, IF:

  • You’re not open to new ideas
  • You know exactly what you want the finished piece to look like and want me to follow your every word
  • You do not connect with the styles of my recent work
  • You don’t know who your target audience is
  • You don’t value design as a business investment (like, you don’t get how your website/access to your brand and business makes a big ass difference)
  • You don’t know what your business goals are
  • You don’t have any content ready to go
  • You don’t like to laugh

Timeline

Timeline

This outline is an overview of a typical project timeline when working with our team. Your project will be unique and so will your timeline, but this will give you a general idea of what is expected of you and our team. You will be sent your project intake questionnaire at the beginning of the project and will be able to block off time on your end to do the work. 

WEEK 1

YOU: All content and homework due
ME: Research based on your supplied homework, create moodboard or design specs/ wireframe (for websites only)
YOU: Provide feedback on moodboard

WEEK 2

ME: Implement feedback into moodboard and work on first draft concepts
YOU: Choose one of the concepts and provide feedback

WEEK 3

ME: Implement feedback to refine concept
YOU: are available for any questions we may have

WEEK 4

ME: Send over revised concept
YOU: Give feedback
ME: Implement new feedback

WEEK 5

ME: Send final designs
YOU: Approve new designs
YOU: Make final payment
ME: Finalize all deliverables

WEEK 6

ME: We will supply all deliverables we agreed on at start of project in a Google Drive folder
YOU: Celebrate!

At time of booking

YOU: Sign contract and pay 50% deposit
ME: Confirm your spot on my schedule and am available for any questions
YOU: Begin homework you have been assigned and gather all relevant content
YOU + ME: We have a zoom meeting to conf

Payments & cancellations

LET’S TALK ABOUT MONEY.

The entire point of this document is to be clear to save us both time. Being transparent about our entire process and costs can save us both headaches later on, and we want to build the best foundation for our working relationship. As a fellow business owner, I’m sure you understand the importance of getting paid on time. So that both of our expectations are aligned.

We’ve outlined my payment schedules on the right >>>
If you foresee any issues with this process, please open up a conversation
before signing the contract, so we can find a better payment plan for you.

If the project is cancelled by either of us before completion, the remaining payment you owe is based on the amount of work completed. For instance, if the work is 70% complete, you will owe 70% of the estimated cost, plus 100% of any additional purchases such as stock images or fonts.

PAYMENT SCHEDULE

  • 50% of estimated is cost due at the time of signing the contract
  • Payments can be split into 25%increments for projects over $4000
  • 50% of estimated cost due before final files are sent, website goes live or files are sent to printer
  • 100% of additional costs (stock images, fonts, licenses) due before final files are sent or website goes live.

Payments & cancellations

LET’S TALK ABOUT MONEY.

The entire point of this document is to be clear to save us both time. Being transparent about our entire process and costs can save us both headaches later on, and we want to build the best foundation for our working relationship. As a fellow business owner, I’m sure you understand the importance of getting paid on time. So that both of our expectations are aligned.

We’ve outlined my payment schedules on the right >>>
If you foresee any issues with this process, please open up a conversation
before signing the contract, so we can find a better payment plan for you.

If the project is cancelled by either of us before completion, the remaining payment you owe is based on the amount of work completed. For instance, if the work is 70% complete, you will owe 70% of the estimated cost, plus 100% of any additional purchases such as stock images or fonts.

PAYMENT SCHEDULE

  • 50% of estimated is cost due at the time of signing the contract
  • Payments can be split into 25%increments for projects over $4000
  • 50% of estimated cost due before final files are sent, website goes live or files are sent to printer
  • 100% of additional costs (stock images, fonts, licenses) due before final files are sent or website goes live.

Our recent projects

Our recent projects